Prime Minister Narendra Modi, on Thursday, inaugurated the fifth edition of the Global Conference on Cyberspace at an event in New Delhi. PM Modi talked about the future of Digital India and said, "DigitalIndia is the world's largest programme employing technology to help citizens and improving service delivery." It's an initiative to promote the Digital India program launched a one-in-all app called Umang. The app provides over 100 services of the center and state government on one single platform. The app provides a unified approach where you can install one application to avail multiple government services.
"Today, we launched the Umang Mobile App, which will provide over a hundred citizen-centric services. At the back-end, these services will be catered for by many different departments of the Union and State Governments. This integrated approach will add an automatic layer of 'peer performance pressure', in the working of these departments," Prime Minister Modi said while addressing the audience at GCCS.
Umang is the short form of Unified Mobile Application for New-age Governance and is envisaged to make e-governance. The application is already available for download from Google Play store, Apple App store and also on Windows store for free. This e-governance app has been developed by the Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD) in order to drive Mobile Governance in India and also promote Modi's Digital India program.
Umang app provides all pan India e-Gov services ranging from central to local government bodies and other citizen-centric services like Aadhaar and Digilocker on one single platform or mobile app. Whether you need to pay your utility bills, file income tax, book a gas cylinder, know about your Provident fund account or have Aadhaar related query, Umang provide you with all services on one mobile application.
The application is available on multiple channels like mobile application, web, IVR, and SMS and can be accessed through smartphones, feature phones, tablets and even desktops. The application comes with a dedicated customer support from 8 AM to 8 PM every day.
How does the Umang app work?
Go to the Play store or App store to download the app, if you can find the application you can also give a missed call to 97183-97183 or SMS to get the app download link on your number. After installing the application on your device you will need to create a profile by entering your name, age, phone number and you can also upload your picture if need be. Umang also lets you link your Aadhaar number and also other social media accounts with the application. After creating a Umang account, you can go to the services section on the app and sort, filter through categories and services. You can simply enter the name of the category of the service that you're looking for and Umang will display the list of the related apps. For instance, if you type "Crop" Umang will list out apps like Agro advisory, Soil health card and so on.
"Apart from more than 150 government services, you can use #Umang for payment of various utility bills as well. Please download Umang and share your feedback with us," notes Law & Justice, Information Technology Minister of India Ravi Shankar Prasad. At present, around 45 services are linked to Umang including services related to - Aadhaar card, AICTE, Bharat BillPay, Bharat Gas, CBSE, DigiSevak, EPFO, My Pan NPS, Pay Income Tax and much more. Umang will be providing integration with various other services such as PayGov in the days to come.
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