(1 rate)
|
Flipkart, major e-commerce company instantly starts its new mechanism to refund within a 24 hours of time. It is a step that will help customer to get refund of their returning product as early as possible. Previously, the refunding process used to take about 3 to 5 business days.
It is mentioned in a statement that Flipkart is continuing its innovative journey with the launching of its Refunding Mechanism. Flipkart aims to ensure the customers that refunds for Cash on Delivery (CoD) orders are credited back instantly, as soon as the product reaches the Flipkart hub.
The company will use the mechanism of Immediate Payments System (IMPS) and within 24-hours of the product reaching to its hub, the money will be transferred to the user’s account. This is an initiative step in bringing down the impact to customers to shop on the Flipkart.
Punit Soni, Chief Product Officer Flipkart said, “Our return policy is already one of the fastest in the country and it is a hassle free refund experience, combined with consistent and accurate communication to the customer is definitely going to be a breakthrough, and a way forward for all the future payment innovations.”
He also remarks, the one-day refund policy can only be used by buyers whose bank supports the transfer of money through IMPS.
"We strongly feels that enabling our fast-growing product IMPS with Flipkart's quicker refund strategy will create a benchmark experience to customers," National Payments Corporation of India (NPCI) COO Dilip Asbe said.
 |
 |
 |
 |
