Xiaomi, the Chinese phone maker company, is introducing its PickMi service. According to this, the company provides its service to your doorstep. The service is priced for Rs.189 including all taxes and is available only for the Xiaomi products.
To use this service, the user simply needs to call the toll free number 1800103626 to avail this service. A Xiaomi representative will be there at the customer's doorstep to pick up the product to adress the issue. He will also drop the product after the issue gets resolved.
Earlier this year, Xiaomi team collaborated with a Delhi based startup company GadgetWood to provide one day repair and support services for its product. This partnership was announced after the completion of the project named Pilot project. This service ran for two and half months in Delhi NCR. According to the reports, more than 500 users used the service during this project.
Xiaomi considers India as one of its most significant markets. It has reportedly partnered with the Redington for selling its products offline in more than 15 cities of India. The company has also made collaboration with Amazon and Snapdeal to provide its products to customers on the large scale.
Lei Jun, Xiaomi's CEO said that the company is aiming to be one of the top three smartphone brands or even number one in India within next three years. He also said that Xiaomi wants to sell for 10% to 20% of India and other big countries’ population.